Level Up: Premier Gaming Site Bets on Hitachi Vantara to Elevate Customer Experience
Level Up: Premier Gaming Site Bets on Hitachi Vantara to Elevate Customer Experience At the forefront of global betting and gaming, UK-based 888 Holdings has 11,000+ employees in 100+ countries. It serves a vibrant community of more than 5 million players per year. Its popular platforms and world-renowned brands include William Hill, 888 Casino and Poker, Mr. Green, and Sports Illustrated Sportsbook. “Our customer experience relies on two important aspects of our infrastructure: availability and performance,” “When our customers hit a button, the response must be immediate. Any latency affects the experience, so there can be no delay, no slowdown—and obviously—no downtime.” Gabi Dvir, head of infrastructure at 888 Holdings With more than 40,000 concurrent users at any time, there is big demand on the 888 Holdings storage systems. The customer experience is of prime importance to the IT team, as it strives to lead the gambling world by creating the best betting and gaming experiences and bringing moments of excitement to people's day-to-day lives. And because gambling and financial transactions are involved, the data platforms and infrastructure are highly regulated, adding another layer of complexity. To achieve all its goals, 888 Holdings partnered with Hitachi Vantara for its active storage infrastructure and replication solution. “With Hitachi Vantara, we have data resiliency and availability, all synched across three data centers,” explains Dvir.